Case studies

The work, and what changed because of it

A few representative engagements across custom builds and product rollouts.

Client names and figures below are illustrative placeholders pending approval. Replace with real, signed-off references before launch.

Travel & Tourism · Northwind Travel

Replacing spreadsheets with a single booking system

Challenge

Quotes lived in email and Excel. Nobody could see the status of a booking without asking three people.

What we did

We rolled out the Ivonix Travel CRM, migrated historical data and integrated their payment gateway and accounting export.

  • 70% faster quotes
  • 1 shared source of truth
  • 6 wks to go live

Travel & Tourism · Meridian DMC

A self-serve portal for a growing agent network

Challenge

Every sub-agent booking came through email and was re-keyed by hand, capping how many partners they could serve.

What we did

We deployed the B2B Agent Portal with agent-specific rates, wallets and instant vouchers, connected to their existing inventory.

  • 3x agents onboarded
  • -60% manual re-keying
  • 24/7 booking availability

Retail & eCommerce · BlueHarbor

Embedding a delivery squad to clear a roadmap

Challenge

A lean in-house team had a two-quarter backlog and no bandwidth to hire and onboard.

What we did

A dedicated Ivonix squad joined their sprints, took ownership of two service areas and added automated tests across the codebase.

  • 2 quarters of backlog cleared in one
  • +40% test coverage
  • 0 handover gaps

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